Accessibility Statement

1. Our commitment

A beauty studio serves people with very different bodies, senses and needs. It would be incoherent to build a business on paying attention to individuals and then publish a website that only works for some of them.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and to make the physical studio as usable as an old building on South Dixie Highway allows. Where we fall short, this statement says so plainly.

2. Conformance status

Status: partially conformant with WCAG 2.2 Level AA. “Partially conformant” means most of the standard is met, with the specific exceptions listed in section 5.

This statement was prepared on 1 August 2026 and is based on self-evaluation: manual keyboard testing, automated checks, and review with a screen reader. It has not been independently audited by a third party.

3. What has been done on the website

• Semantic structure — real headings in order, landmark regions, lists marked up as lists, and one h1 per page, so screen readers can navigate by structure rather than guesswork
• Skip link — the first thing a keyboard user reaches on every page jumps straight past the navigation to the content
• Keyboard operability — every control, including the menu, accordions, gallery filters, the image viewer and the before/after comparison slider, works without a mouse. The comparison slider also responds to the arrow keys
• Visible focus — a clear blush outline follows keyboard focus and is never suppressed
• Text alternatives — every meaningful image has descriptive alt text; decorative background images are marked as decorative so screen readers skip them
• Colour contrast — body text, headings and interactive controls are chosen to meet the AA contrast ratio against the dark background
• Colour is never the only signal — form errors carry an icon and a written message, not just a red border; the active navigation item is underlined as well as coloured
• Reduced motion — the site honours the operating-system “reduce motion” setting: scroll reveals, carousel autoplay, counter animations and smooth scrolling all switch off
• Forms — every field has a real <label>, required fields are marked in text as well as with an asterisk, errors are announced and linked to the field, and focus moves to the first problem
• Zoom and reflow — the layout reflows to 400% zoom and down to a 320-pixel viewport without horizontal scrolling or loss of content
• No traps — nothing autoplays with sound, nothing flashes, no time limit expires on you, and no pop-up interrupts reading
• Fast and offline-friendly — every asset is served from the site's own domain, so pages stay usable on a slow or filtered connection

4. Compatibility with assistive technology

The site is built to work with current versions of:

• NVDA and JAWS on Windows
• VoiceOver on macOS and iOS
• TalkBack on Android
• Browser zoom, OS text scaling, high-contrast and forced-colours modes
• Speech recognition input such as Dragon and Voice Control

It requires JavaScript for the gallery viewer, carousels and form validation. All content, navigation, contact details and every page remain readable and reachable with JavaScript disabled.

5. Known limitations

Stated openly, because a statement that claims perfection is not worth reading:

• Generated imagery has generic alt text. Several decorative and illustrative images are abstract compositions rather than photographs, so their descriptions are necessarily vague. They will be replaced with real photographs and specific descriptions.
• Gallery captions are brief. Longer descriptions of the actual work shown would serve non-sighted visitors better and are planned.
• The map is a static image. It carries alt text and a text address beside it, but it is not an interactive, explorable map.
• The carousels advance automatically unless reduced motion is requested. A visible pause control is planned; in the meantime, interacting with a carousel stops it, and the reduced-motion setting disables autoplay entirely.
• No formal audit. Testing has been internal. An independent review is intended.

6. Getting into the studio

Honest description of the physical premises, so you can decide before you travel:

• Parking — free street parking on South Dixie Hwy directly outside; no dedicated accessible bay
• Entrance — the studio entrance is at the side of the building and has one step of approximately 15 cm with a handrail. There is currently no ramp
• Doorway — standard width, approximately 80 cm
• Inside — single level, no internal steps, and enough clear floor space to turn a wheelchair, though the room is small
• Treatment chair — adjustable height and reclining; transfers can be accommodated with notice
• Restroom — standard, not fully accessible: no grab rails and limited turning space
• Lighting — bright task lighting, which is necessary for the work. It can be reduced between stages if you are light-sensitive
• Sound — quiet by default. Music is optional and can be turned off
• Scent — products have odours, particularly lash adhesive and nail products. Ventilation can be increased and lower-odour alternatives used where they exist
• Assistance animals — welcome

The step is a genuine barrier and it is not currently solved. If it affects you, please contact the studio before booking so we can discuss what is possible, including assistance at the entrance.

7. Accommodations available on request

None of these cost anything and none require an explanation:

• A longer appointment slot, so nothing is rushed
• Written instructions and aftercare instead of spoken, or in a larger print size
• A quiet appointment with no conversation, no music and minimal light
• Breaks at any point, for any reason
• A support person, interpreter or assistance animal with you throughout
• A description of each step before it happens, for clients who are blind or have low vision
• Communication by text or email only, if telephone calls are difficult
• Adjusted positioning, extra cushioning, or an alternative chair arrangement
• Fragrance-free and lower-odour product alternatives where they exist

Mention what you need in the notes field when booking, or call ahead. You will not be asked to justify it.

8. Technical specifications

Accessibility of this site relies on HTML, CSS, WAI-ARIA where native semantics are insufficient, and JavaScript for enhancement. It is built to current standards and tested in recent versions of Chrome, Firefox, Safari and Edge on desktop and mobile.

No plug-ins, downloads or accessibility overlays are used. Overlay widgets were deliberately avoided: they frequently interfere with the assistive technology a visitor has already configured, and the accessible thing to do is build the page properly.

9. Assessment approach

The site has been evaluated by:

• Manual keyboard-only navigation of every page and control
• Screen reader review of page structure, forms and interactive components
• Automated checking for contrast, heading order, landmark structure, alt text and form labelling
• Zoom and reflow testing to 400% and down to a 320-pixel viewport
• Testing with the operating-system reduced-motion setting enabled

Accessibility is re-checked whenever pages or components change.

10. Feedback

If you hit a barrier — on the site or in the studio — please tell us. Specific reports are far more useful than general ones: the page you were on, what you were trying to do, what happened, and what you were using.

• Email — [email protected] with “Accessibility” in the subject
• Telephone — (323) 994-4225
• Post — Mazur Studios LLC, 2807 South Dixie Hwy, West Palm Beach, FL 33405

We aim to acknowledge within two working days and to give a substantive answer, including a fix or a timeline, within ten. If a fix will take longer, we will tell you what we are doing in the meantime.

If you are not satisfied with the response, you may contact the U.S. Department of Justice ADA Information Line or the Florida Commission on Human Relations.

Related policies

These documents work together. Where one is more specific than another, the more specific one applies to the situation it covers.

• Privacy Policy — How your information is collected, used, stored and deleted.
• Terms of Service — The agreement between you and the studio.
• Booking & Cancellation Policy — Deposits, rescheduling, no-shows and refunds.
• Health & Safety Policy — Sterilisation, patch testing and contraindications.
• Cookie Policy — What this website stores in your browser — and what it does not.

Questions about this policy

Write to [email protected], call (323) 994-4225, or post to Mazur Studios LLC, 2807 South Dixie Hwy, West Palm Beach, FL 33405. Policy questions are answered within five working days; formal requests under the sections above follow the timescales stated there.